Balancing Act: Dual-Role Conflict and Job Stress in Female Healthcare Workers

Relian Tegar Lesmanto, Sutarto Wijono

Abstract


This study investigates the relationship between dual-role conflict and job stress among married female nurses working at Hospital X in Magelang. The hospital's policy flexibility in the new normal era aims to enhance healthcare quality, but this also leads to job stress among nurses due to heavy workloads. Interviews with ten married nurses revealed various stress-related issues, highlighting the need for further research. The study defines job stress as the body's response to high job demands and dual-role conflict as the interference between job and family roles. A total of 90 female nurses participated in the study, with data collected via questionnaires using Likert scales. Descriptive statistics showed high levels of dual-role conflict and moderate job stress among participants. Validity and reliability tests confirmed the suitability of the measurement tools used. Pearson correlation analysis revealed no significant relationship between dual-role conflict and job stress (r = -0.073, p > 0.05). The findings suggest that while dual-role conflict levels are high, they do not significantly contribute to job stress among the nurses. Factors such as manageable role conflicts and supportive spouses may mitigate the impact. This study aligns with previous research indicating that dual-role conflict does not necessarily increase job stress among working women. Despite limitations, the study underscores the importance of considering various factors influencing job stress and suggests that other elements may play a more critical role in affecting the stress levels of female nurses at Hospital X.

Keywords


dual-role conflict, job stress, female nurses, work-family balance, healthcare workforce

Full Text:

PDF

References


Arisandhi, R. N. (2018). Hubungan antara beban kerja dengan stres kerja pada pegawai bagian tata usaha dan keuangan di Perusahaan Gula Kebon Agung Malang.

Aurellia, V. S. (2022). Hubungan Beban Kerja dengan Stres Kerja Pada Wanita Peran Ganda yang Berprofesi Sebagai Perawat. Journal of Social and Industrial Psychology, 11(2), 79-85. https://doi.org/10.15294/SIP.V11I2.64797.

Azteria, V., & Hendarti, R. D. (2020). Faktor-Faktor Yang Berhubungan Dengan Stress Kerja Pada Perawat Rawat Inap Di RS X Depok Pada Tahun 2020. In Prosiding Forum Ilmiah Tahunan (FIT) IAKMI.

Cavanaugh MA, B. W. (2000). An empirical examination of selfreported work stress among US managers. Journal of Applied Psychology, 85(1): 65–74. https://doi.org/10.1037/0021-9010.85.1.65.

Cohen, F., & Lazarus, R. S. . (1979). Coping with the stresses of illness. health psychol ogy/F.

Cooper, C. L., & Palmer, S. (2007). How to deal with stress. Unites States: Kogan Page Limited.

Cooper, C. L., Sloan, S. J., & Williams, S. (1988). Occupational stress indicator: Management guide. Windsor: NFER-Nelson.

Daniel, C. O. (2019). Effects of job stress on employee’s performance. International Journal of Business, Management and Social Research, 6(2), 375-382. https://doi.org/10.18801/ijbmsr.060219.40.

Destaviani, P. (2020). Pekerjaan Teratas yang Didominasi Wanita. mediapakuan.

Ekhsan, M., & Septian, B. (2021). Pengaruh Stres Kerja, Konflik Kerja dan Kompensasi Terhadap Kinerja Karyawan. MASTER: Jurnal Manajemen Strategik Kewirausahaan, 1(1), 11-18. https://doi.org/10.37366/master.v1i1.25.

Frone, M. M. (1992). “Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-family Interface." J. Journal of Applied Psychology, 77 (1): 65-78. https://psycnet.apa.org/doi/10.1037/0021-9010.77.1.65.

Gibson, J. L. (1996). Organisasi: perilaku, struktur, proses, Diterjemahkan oleh Ninuk Adriani. Binarupa Aksara.

Glowinkowski, S.P. and Cooper, C.L. (1986). Organisational Issues in Stress Research. Journal of Managerial Psychology, Vol. 1 No. 1, pp. 3-11. https://doi.org/10.1108/eb017559.

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict between Work and Family Roles. The Academy of Management Review, 10(1), 76–88. https://doi.org/10.2307/258214.

Hariandja,Efendi, M.T. (2002). Manajemen Sumber Daya Manusia. Jakarta: Grasindo.

Harkina, P., Junaidi, J., & Sari, M. P. (2020). Hubungan Antara Konflik Peran Ganda Dengan Stres Kerja Pada Pegawai Wanita Yang Sudah Menikah Di Universitas Malahayati Bandar Lampung. Jurnal Medika Malahayati, 4(4), 321-327.

Hendarti, R. D. (2020). Faktor-Faktor Yang Berhubungan Dengan Stress Kerja Pada Perawat Rawat Inap Di Rs Hermina Depok Pada Tahun 2020.

Imandinan, K., Kamil, H., & Maurissa, A. (2022). Gambaran Tingkat Stres Kerja Perawat Pada Era New Normal: Studi Kasus. Jurnal Ilmiah Mahasiswa Fakultas Keperawatan, 1(3).

Isfianadewi, D., & Noordyani, A. (n.d.). . (2020). Implementation of coping strategy in work-family conflict on job stres and job satisfaction: Social support as moderation variable. Review of Integrative Business and Economics Research, 9, 223-239. .

Muhyiddin, M. (2020). Covid-19, New Normal, dan Perencanaan Pembangunan di Indonesia. Jurnal Perencanaan Pembangunan: The Indonesian Journal of Development Planning, 4(2), 240–252. https://doi.org/10.36574/jpp.v4i2.118.

Oktari, T. N. (2021). Gambaran Tingkat Stres Kerja Perawat Rumah Sakit pada Era New Normal. Health Care: Jurnal Kesehatan, 10(1), 115-124. https://doi.org/10.36763/healthcare.v10i1.98.

Panjaitan, N. A. (2021). Konflik peran ganda pada guru wanita dan kaitannya dengan stres kerja. Jurnal Prima Medika Sains, (2), 41-46. https://doi.org/10.34012/jpms.v3i2.1840.

Patattan, A. A. (2021). Hubungan Mutu Pelayanan Kesehatan Dengan Kepuasan Pasien Di Rumah Sakit Fatima Makale Di Era New Normal. Jurnal Keperawatan Florence Nightingale, 4(1), 14-19. https://doi.org/10.52774/jkfn.v4i1.57.

Prasetyani, A. W. (n.d.). Riset tenaga Kesehatan Perempuan : Himpitan Peran Gender Sangat Mempengaruhi Karier.

Pratiwi, T. Y., & Betria, I. (2021). Konflik Peran Ganda Dan Stres Kerja Pada Karyawan Perempuan. Jurnal Ilmiah Cano Ekonomos, 10(2), 1-14. https://doi.org/10.30606/cano.v10i2.1127.

Priastuty, B. A. D., & Mulyana, O. P. (2021). Hubungan antara Konflik Peran Ganda dengan Stres Kerja pada Tenaga Kesehatan Wanita di Puskesmas. Character: Jurnal Penelitian Psikologi, 8(2), 94-104.

Purnamasari, D., & Setiawan, K. (2021). Konflik Peran Ganda dengan Stres Kerja pada Polisi Wanita di Polres Ogan Ilir. Indonesian Journal of Behavioral Studies, 1(3), 320-331. https://doi.org/https://doi.org/10.19109/ijobs.v1i3.11380.

Rahmah, D. D., & Fahmie, A. (2019). Strategi Regulasi Emosi Kognitif Dan Stres Kerja Petugas Kebersihan Jalan Raya Wanita. Psikostudia: Jurnal Psikologi, 8(2), 88–98. https://doi.org/http://dx.doi.org/10.30872/psikostud ia.v8i2.3047.

Rahmah, D. D., & Fahmie, A. (2019). Strategi Regulasi Emosi Kognitif Dan Stres Kerja Petugas Kebersihan Jalan Raya Wanita. Psikostudia: Jurnal Psikologi, 8(2), 88–98. https://doi.org/http://dx.doi.org/10.30872/psikostud ia.v8i2.3047.

Rice, P. L. (1992). Stress and health (2nd Edition). Pacific Grove, CA: Brooks/Cole.

Rice, P.L. (1999). Stress and Health (3rd ed). Pasific Grove California: Brooks/Cola Publishing Company.

Sartika, A., & Intani, R. (2022). Hubungan Konflik Peran Ganda Dengan Stres Kerja Pada Perawat Wanita di Rumah Sakit X Kabupaten Bekasi Tahun 2021.

Stranks, J. (2005). Stress at Work: Management and Prevention. Oxford Routledge: Elsevier Butterworth-Heinemann.

Sugiyono. (2007). Statistika Untuk Penelitian. Bandung: Alfabeta.

Thorsteinsson, E. B., Brown, R. F., & Richards, C. (2014). The Relationship between Work-Stress, Psychological Stress and Staff Health and Work Outcomes in Office Workers. Psychology: 5, 1301-1311. DOI:10.4236/psych.2014.510141.

Williams, S., & Cooper, C. L. (1998). Measuring occupational stress: development of the pressure management indicator. Journal of occupational health psychology, 3(4), 306. https://psycnet.apa.org/doi/10.1037/1076-8998.3.4.306.

Wirajaya, M. K., & Nuraini, N. (2019). Faktor Faktor yang Mempengaruhi Ketidaklengkapan Rekam Medis Pasien pada Rumah Sakit di Indonesia. urnal Manajemen Informasi Kesehatan Indonesia (JMIKI), 7(2), 165. https://doi.org/10.33560/jmiki.v7i2.225.




DOI: http://dx.doi.org/10.30598/jbkt.v8i2.2006

Refbacks

  • There are currently no refbacks.


Bookmark and Share


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Published by:

Pattimura University
Address: Department of Guidance and Counseling, Faculty of Teacher Training and Education Science (FKIP). 
Jl. dr. Tamaela, Ambon - Mollucas -Indonesia
Ph. +628114378333
Home page: http://ojs.unpatti.ac.id/index.php/bkt/index
e-mail: paul.arjanto@lecturer.unpatti.ac.id

 

 

Creative Commons License

Jurnal Bimbingan dan Konseling Terapan is licensed under a Creative Commons Attribution 4.0 International License.